TheBeadTraders Policy states a 3 Point Value Pledge making us unique from our competitors.

1 - We selectively make ‘Power Buys’ where we procure bulk beads at their lowest price so that we can offer you competitive pricing and can remain well-stocked for a long period.  

2 - We provide “Quality Inspection” where every item on every order is inspected prior to shipment through a 2 Step Quality Control Process assuring your satisfaction with the order.

3 - We promise “No Substitution Downgrade” where we guarantee to never substitute with a lower quality item PERIOD.  When an item is unavailable or deemed unsatisfactory for fulfillment, we will offer you a refund or another item of equal / higher value.

During checkout, you will find a field on the left-hand side of the screen for entry of your coupon code. Your savings will be deducted from your sub-total. One coupon code can be applied per order.

By keeping our sales online only - we are able to keep overhead costs low, provide up to date inventory counts, and offer the best possible prices on our bulk beads.

Click the item’s thumbnail to find a description, price, photo(s), quantities, and an item number.

Simply type your search term into the search field.

We have a blue bar with a registration field found in the lower area of our homepage.  Enter your email address to receive our weekly emails so we can inform you of New items or Featured items, and Weekly Deals.

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://www.thebeadtraders.com/account/register and follow the instructions on-screen.

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@thebeadtraders.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@thebeadtraders.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

We are always to able to modify your order as long as it has been packed and shipped. We strongly suggest that you contact us as soon as possible to modify your order after it has been placed. 

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online. You can also track your package directly on our website once you click on the chat icon on the bottom right of the website. 

We are based out of Atlanta, Georgia.

Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Shipping costs depend on the item you’ve ordered and the country where it’s being delivered. Shipping rates are dynamically calculated at checkout. We provide free First Class shipping  within the U.S for orders over $100.

Most orders are shipped within 24 to 48 hours from the day you place it, except on weekends and holidays.

U.S. orders over $100 ship USPS first class for free!

Costs depend on the shipping method selected at check out and your Ship To location. See our ship fee chart on our shipping page for more information.

You can absolutely return your item to us, within 30 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. 

If you purchased the $2.48 free returns for store credit + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and receive a pre-paid label through our returns center. If you did not purchase the $2.48 free return + exchange protection at the original time of checkout, you will be responsible for the return shipping label fee. 

You will be able to submit a return for store credit or exchange and receive a pre-paid label through our returns center. If you did not purchase the $2.48 free return + exchange protection at the original time of checkout, you will be responsible for the return shipping label fee. 

To be eligible for refund or exchange, items must be in the same condition as they were shipped. Please note: if items are returned unstrung,  they will not be valid for return and no refund will be issued.  Returns and exchanges are accepted 30 days after order date. 

Please call us at 1 (877) 436-1427 within three days of receiving your order.  We will replace the item whenever possible or refund the item upon its return.

Yes, Please use the Returns Portal to start your return and print a pre paid label.

You have 30days from the receipt of your package to return the item(s) to our office.

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.

TheBeadTraders.com

Returns Department

3865 Lawrenceville Hwy, Suite 107

Lawrenceville, GA 30044

Yes! We offer resellers discounts based on their cart total. To qualify first create an account and submit your company's Reseller License or Tax ID to our email address shown below:                    

info@thebeadtraders.com

A confirmation of your wholesale status will be emailed to you. The wholesale discounts will be visible on all product pages as well as your shopping cart. Wholesale pricing isn't available during store wide sales events. We offer FREE USPS 1st Class shipping on domestic orders above $100.