Loading... Please wait...
shop by

Categories

Browse by Tag

FAQ

How does TheBeadTraders stand apart from the crowd?

TheBeadTraders Policy states a 3 Point Value Pledge making us unique from our competitors.

1 - We selectively make ‘Power Buys’ where we procure bulk beads at their lowest price so that we can offer you competitive pricing and can remain well-stocked for a long period.  

2 - We provide “Quality Inspection” where every item on every order is inspected prior to shipment through a 2 Step Quality Control Process assuring your satisfaction with the order.

3 - We promise “No Substitution Downgrade” where we guarantee to never substitute with a lower quality item PERIOD.  When an item is unavailable or deemed unsatisfactory for fulfillment, we will offer you a refund or another item of equal / higher value.

Does TheBeadTraders’ have a brick & mortar store front?

No, we are able to keep overhead costs low, provide up to date inventory counts, and bring you the best possible prices on our bulk beads by keeping our sales online!

Does TheBeadTraders offer wholesale discounts?

TheBeadTraders’ store is designed to offer the lowest possible prices.  Further discounts are offered through our 10% weekly coupons (excluding items in our sale category).  Check back later this year for discount tiers for wholesale.  While you are awaiting our Wholesale Discount Tiers, check out our chain discounted for buyers shopping for larger quantities.

How do I find more information on a particular item?

Click the item’s thumbnail to find a description, price, photo(s), and quantities.

How do I search for a specific item?

Simply enter your search term into the upper right search field.

Where do I enter my discount coupon code?

During checkout, you will find a field on the left hand side of the screen for entry of your coupon code. Your savings will be deducted from your sub-total.

How do I sign up for weekly discount codes?

Enter your email address for receipt of our weekly email containing your 10% off coupon code for our bulk beads, information about new and featured items, and any additional specials.

Once my order is placed, how long will it take to ship my package?

Most orders are shipped within 24 to 48 hours from the day you place it, except on weekends and holidays.   

How are shipping costs determined?

Costs depend on the shipping method selected at check out and your Ship To location. See our ship fee chart on our return policy page for more information.  Remember, U.S. orders over $100 ship USPS first class for free!

What should I do if an item is missing or damaged?

Please call us at 1 (877) 436-1427 within three days of receiving your order.  We will replace the item whenever possible or refund the item upon its return.

Is a Return Material Authorization (RMA) Required?

Yes, refer to our Return Policy for more information.

How long do I have to return an item?

You have 15 days from the receipt of your package to return the item(s) to our office. 

What is TheBeadTraders’ RETURN ADDRESS?

TheBeadTraders.com

Returns Department

3865 Lawrenceville Hwy, Suite 107

Lawrenceville, GA 30044

Sign Up Today for Our Online Newsletter

View Cart Go To Checkout